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Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 229 W: 0 N: 724] (6638)::2018-12-12 19:56
Hello admin.
I can not upload photo from day before yesterday.
Every time it is saying like this:
Your daily photo limit has been reached. You may post new photos in approximately 8 hours.
Your daily photo limit has been reached. You may post new photos in approximately 23 hours.
like this.

I reset my password but still problem is there.

Please suggest me what to do.
Biswarup Satpati
Re: Uploading problem IBJoel (2)::2018-12-17 11:02
Are you able to upload now? I was able to and it looks like other members could, too. If not, please tell me your browser and device.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 229 W: 0 N: 724] (6638)::2018-12-17 19:28
No I could not today also. Again it says: "Your daily photo limit has been reached. You may post new photos in approximately 8 hours."

I use Chrome but I checked in Mozilla also it same. I use Windows 7 Pc.
Re: Uploading problem IBJoel (2)::2018-12-18 8:09
We are working on figuring out and fixing this.
Re: Uploading problem pierrefonds Gold Star Critiquer/Silver Workshop Editor/Gold Note Writer [C: 2572 W: 18 N: 2644] (12312)::2018-12-18 10:00
Hi,

You are working fix the uploading problem. Are you aware that the total count of point is not working ?

Thank you
Re: Uploading problem IBJoel (2)::2018-12-18 10:02
Likely tied to being unable to upload. I think they all might be database issues.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 229 W: 0 N: 724] (6638)::2018-12-19 3:57
Today also I could not upload photo. Please see.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 229 W: 0 N: 724] (6638)::2018-12-20 4:00
Today also I could not upload.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 229 W: 0 N: 724] (6638)::2018-12-21 4:49
Today also I am unable to upload.
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1440 W: 306 N: 2534] (9821)::2018-12-21 13:28
You're not the only one, I also can't post.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 229 W: 0 N: 724] (6638)::2018-12-24 3:17
It seems nobody is there to address the problem.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 229 W: 0 N: 724] (6638)::2018-12-25 3:07
Are you doing something???
Re: Uploading problem IBJoel (2)::2018-12-27 7:24
Biswarup,

I'm still speaking with our tech department about this. Keep in mind that everyone is shorthanded, this time of year.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 229 W: 0 N: 724] (6638)::2019-01-04 3:33
Do something. Since 2005 I an posting one photo almost everyday. It has become a habit. You should understand.
Re: Uploading problem pierrefonds Gold Star Critiquer/Silver Workshop Editor/Gold Note Writer [C: 2572 W: 18 N: 2644] (12312)::2019-01-05 18:01
I am suprised to see that some TN members were able to post some photos on January 1st and 3rd 2019. The problem with uploading is not affecting all members. I hope the tech team will find a solution soon.

Regards,

Pierre Langlois
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 27 W: 0 N: 12] (84)::2019-01-09 10:36
It looks like it is working again, please give it another try...

Regards,
Porteplume
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1440 W: 306 N: 2534] (9821)::2019-01-09 11:56
Hi Viviane,
It doesn't work at all, but those members whose currently last image was posted before 10/12/18, can upload ONE photo. That's why we can see some sporadic new posts.
Kind regards, László
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 27 W: 0 N: 12] (84)::2019-01-09 12:14
Hello László,

Oh! I just uploaded a photo and it was on the Gallery but I removed because it was just a test photo...
Now I have to wait until tomorrow...

I will send a mail to Joel, we have the same problem on TrekLens.

Amicalement,
Viviane
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1440 W: 306 N: 2534] (9821)::2019-01-09 12:22
Hi Joel,

I found the below problems, probably this summary helps to the tech team:

- when you open TrekNature, the main page doesn't change. Same destination, featured theme, artist, fav, Ws etc.
- members can't post, see the exceptions in my above answer to Viviane;
- points added between 10/12 and today were not displayed;
- number of the image was clicked during the above period was 0, same with the forum threads.

Today the numbers started to rise, however, I still can't post and receive the same error message ("Your daily photo limit has been reached. You may post new photos in approximately 15 hours").

Kind regards, László
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1440 W: 306 N: 2534] (9821)::2019-01-09 12:29
Hi Viviane,

Possibly you have to wait until the site problem is over as you depleted your one upload. I saw there's the same problem on TL. Unfortunately I locked myself out of my TE- and TL-accounts and am still waiting for this issue being solved, since 2017...

Kind regards,
László
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 27 W: 0 N: 12] (84)::2019-01-09 12:33
Hi László,
What do you mean about « locked out » ?
Are you not able to log in?
Maybe I can help with that...

Viviane
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 27 W: 0 N: 12] (84)::2019-01-09 12:42
Hi László,

I have changed your mail adresse on TrekEarth - i used your adresse on TrekNature - so you should have get a mail for making a new password.

Does it work?

Viviane
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1440 W: 306 N: 2534] (9821)::2019-01-09 14:08
Hi Viviane,
That's perfect, I managed to log in to TE. Can you please do the same in TrekLens for me also?
Thanks,
László
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 27 W: 0 N: 12] (84)::2019-01-09 14:17
I is a pity but my Moderator Edit tools don’t work anymore on TL... I will try again as soon as TL is working.

Have a good night & Amicalement,
Viviane
Re: Uploading problem Hotelcalifornia Gold Star Critiquer/Silver Workshop Editor/Gold Note Writer [C: 1452 W: 22 N: 2118] (13884)::2019-01-10 8:10
Can't post 😔.... waiting.....
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1440 W: 306 N: 2534] (9821)::2019-01-10 13:03
Hi Joel,

Two more bugs (I forgot them yesterday):
- when posting a photo, exif infos do not upload automatically;
- in user profiles the country maps do not load at all, however, when moving the mouse on to the name of a certain county link, the county pops up from the otherwise blank map.

Kind regards,
László
Re: Uploading problem ramthakur Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 4301 W: 231 N: 13982] (56379)::2019-01-11 4:32
Moderators are requested to take up this problem seriously.
Ram
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 27 W: 0 N: 12] (84)::2019-01-11 5:26
Hello Ram,

Please be aware that moderators - like me for instance - have NOTHING to do with technical problems!

Viviane / Porteplume / Moderator
Re: Uploading problem ifegent Silver Star Critiquer/Gold Note Writer [C: 13 W: 0 N: 52] (398)::2019-01-11 17:15
That has been the same for me for a week now.
Ian
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 229 W: 0 N: 724] (6638)::2019-01-13 20:19
Please pass the message to technical team. Still we can not upload.
Re: Uploading problem Poseidon_Simons Silver Note Writer [C: 3 W: 0 N: 2] (103)::2019-01-15 11:03
sam problem with me. I haven;t uploaded for some time and today it gave me this message. Chrome
Re: Uploading problem ifegent Silver Star Critiquer/Gold Note Writer [C: 13 W: 0 N: 52] (398)::2019-01-15 16:38
Amazing - just managed to upload a photo although my camera data didn't automatically ulpoad. At least that's a start.
Ian
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 27 W: 0 N: 12] (84)::2019-01-15 23:43
YES! You can upload again, my last test photo has been uploaded... :)
Thanks to Paul, Joel and Brendan...

Viviane
Re: Uploading problem Poseidon_Simons Silver Note Writer [C: 3 W: 0 N: 2] (103)::2019-01-16 1:32
same here