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Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 243 W: 0 N: 853] (8073)::2018-12-12 19:56
Hello admin.
I can not upload photo from day before yesterday.
Every time it is saying like this:
Your daily photo limit has been reached. You may post new photos in approximately 8 hours.
Your daily photo limit has been reached. You may post new photos in approximately 23 hours.
like this.

I reset my password but still problem is there.

Please suggest me what to do.
Biswarup Satpati
Re: Uploading problem IBJoel (2)::2018-12-17 11:02
Are you able to upload now? I was able to and it looks like other members could, too. If not, please tell me your browser and device.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 243 W: 0 N: 853] (8073)::2018-12-17 19:28
No I could not today also. Again it says: "Your daily photo limit has been reached. You may post new photos in approximately 8 hours."

I use Chrome but I checked in Mozilla also it same. I use Windows 7 Pc.
Re: Uploading problem IBJoel (2)::2018-12-18 8:09
We are working on figuring out and fixing this.
Re: Uploading problem pierrefonds Gold Star Critiquer/Silver Workshop Editor/Gold Note Writer [C: 2588 W: 18 N: 2718] (12938)::2018-12-18 10:00
Hi,

You are working fix the uploading problem. Are you aware that the total count of point is not working ?

Thank you
Re: Uploading problem IBJoel (2)::2018-12-18 10:02
Likely tied to being unable to upload. I think they all might be database issues.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 243 W: 0 N: 853] (8073)::2018-12-19 3:57
Today also I could not upload photo. Please see.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 243 W: 0 N: 853] (8073)::2018-12-20 4:00
Today also I could not upload.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 243 W: 0 N: 853] (8073)::2018-12-21 4:49
Today also I am unable to upload.
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1467 W: 308 N: 2594] (10149)::2018-12-21 13:28
You're not the only one, I also can't post.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 243 W: 0 N: 853] (8073)::2018-12-24 3:17
It seems nobody is there to address the problem.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 243 W: 0 N: 853] (8073)::2018-12-25 3:07
Are you doing something???
Re: Uploading problem IBJoel (2)::2018-12-27 7:24
Biswarup,

I'm still speaking with our tech department about this. Keep in mind that everyone is shorthanded, this time of year.
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 243 W: 0 N: 853] (8073)::2019-01-04 3:33
Do something. Since 2005 I an posting one photo almost everyday. It has become a habit. You should understand.
Re: Uploading problem pierrefonds Gold Star Critiquer/Silver Workshop Editor/Gold Note Writer [C: 2588 W: 18 N: 2718] (12938)::2019-01-05 18:01
I am suprised to see that some TN members were able to post some photos on January 1st and 3rd 2019. The problem with uploading is not affecting all members. I hope the tech team will find a solution soon.

Regards,

Pierre Langlois
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 28 W: 0 N: 12] (84)::2019-01-09 10:36
It looks like it is working again, please give it another try...

Regards,
Porteplume
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1467 W: 308 N: 2594] (10149)::2019-01-09 11:56
Hi Viviane,
It doesn't work at all, but those members whose currently last image was posted before 10/12/18, can upload ONE photo. That's why we can see some sporadic new posts.
Kind regards, László
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 28 W: 0 N: 12] (84)::2019-01-09 12:14
Hello László,

Oh! I just uploaded a photo and it was on the Gallery but I removed because it was just a test photo...
Now I have to wait until tomorrow...

I will send a mail to Joel, we have the same problem on TrekLens.

Amicalement,
Viviane
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1467 W: 308 N: 2594] (10149)::2019-01-09 12:22
Hi Joel,

I found the below problems, probably this summary helps to the tech team:

- when you open TrekNature, the main page doesn't change. Same destination, featured theme, artist, fav, Ws etc.
- members can't post, see the exceptions in my above answer to Viviane;
- points added between 10/12 and today were not displayed;
- number of the image was clicked during the above period was 0, same with the forum threads.

Today the numbers started to rise, however, I still can't post and receive the same error message ("Your daily photo limit has been reached. You may post new photos in approximately 15 hours").

Kind regards, László
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1467 W: 308 N: 2594] (10149)::2019-01-09 12:29
Hi Viviane,

Possibly you have to wait until the site problem is over as you depleted your one upload. I saw there's the same problem on TL. Unfortunately I locked myself out of my TE- and TL-accounts and am still waiting for this issue being solved, since 2017...

Kind regards,
László
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 28 W: 0 N: 12] (84)::2019-01-09 12:33
Hi László,
What do you mean about « locked out » ?
Are you not able to log in?
Maybe I can help with that...

Viviane
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 28 W: 0 N: 12] (84)::2019-01-09 12:42
Hi László,

I have changed your mail adresse on TrekEarth - i used your adresse on TrekNature - so you should have get a mail for making a new password.

Does it work?

Viviane
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1467 W: 308 N: 2594] (10149)::2019-01-09 14:08
Hi Viviane,
That's perfect, I managed to log in to TE. Can you please do the same in TrekLens for me also?
Thanks,
László
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 28 W: 0 N: 12] (84)::2019-01-09 14:17
I is a pity but my Moderator Edit tools don’t work anymore on TL... I will try again as soon as TL is working.

Have a good night & Amicalement,
Viviane
Re: Uploading problem Hotelcalifornia Gold Star Critiquer/Silver Workshop Editor/Gold Note Writer [C: 1510 W: 24 N: 2208] (14344)::2019-01-10 8:10
Can't post 😔.... waiting.....
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1467 W: 308 N: 2594] (10149)::2019-01-10 13:03
Hi Joel,

Two more bugs (I forgot them yesterday):
- when posting a photo, exif infos do not upload automatically;
- in user profiles the country maps do not load at all, however, when moving the mouse on to the name of a certain county link, the county pops up from the otherwise blank map.

Kind regards,
László
Re: Uploading problem ramthakur Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 4316 W: 231 N: 14052] (56953)::2019-01-11 4:32
Moderators are requested to take up this problem seriously.
Ram
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 28 W: 0 N: 12] (84)::2019-01-11 5:26
Hello Ram,

Please be aware that moderators - like me for instance - have NOTHING to do with technical problems!

Viviane / Porteplume / Moderator
Re: Uploading problem ifegent Silver Star Critiquer/Gold Note Writer [C: 13 W: 0 N: 55] (404)::2019-01-11 17:15
That has been the same for me for a week now.
Ian
Re: Uploading problem Biswarup Gold Star Critiquer/Gold Note Writer [C: 243 W: 0 N: 853] (8073)::2019-01-13 20:19
Please pass the message to technical team. Still we can not upload.
Re: Uploading problem Poseidon_Simons (113)::2019-01-15 11:03
sam problem with me. I haven;t uploaded for some time and today it gave me this message. Chrome
Re: Uploading problem ifegent Silver Star Critiquer/Gold Note Writer [C: 13 W: 0 N: 55] (404)::2019-01-15 16:38
Amazing - just managed to upload a photo although my camera data didn't automatically ulpoad. At least that's a start.
Ian
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 28 W: 0 N: 12] (84)::2019-01-15 23:43
YES! You can upload again, my last test photo has been uploaded... :)
Thanks to Paul, Joel and Brendan...

Viviane
Re: Uploading problem Poseidon_Simons (113)::2019-01-16 1:32
same here
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1467 W: 308 N: 2594] (10149)::2019-02-24 4:34
Hi all,

After the main problem (upload) is solved, we still have the following issues:
- when you open TrekNature, the main page doesn't change. Same destination, featured theme, artist, fav, Ws etc.;
- when posting a photo, exif infos do not upload automatically;
- in user profiles the country maps do not load at all, however, when moving the mouse on to the name of a certain county link, the county pops up from the otherwise blank map. This was tested using both Firefox and Chrome, with the same result.

Kind regards, László (Hormon_Manyer)
Re: Uploading problem Porteplume Silver Star Critiquer/Silver Note Writer [C: 28 W: 0 N: 12] (84)::2019-02-24 5:26
Hi László,

I will contact the technical support and ask them to have a look at it...
Have a nice Sunday!

Viviane
Re: Uploading problem pierrefonds Gold Star Critiquer/Silver Workshop Editor/Gold Note Writer [C: 2588 W: 18 N: 2718] (12938)::2019-03-06 7:16
Hi Joel,

I have a city to be added for the province of Quebec in Canada regarding the following photo

photo #306998.

Using the edit function, I tried to add the city of Grenville-sur-la-Rouge.

I click on the modify button.

It is not accepted by the system, may be there is a technical glitch.

Can you please add the city to the system.

Thank you
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1467 W: 308 N: 2594] (10149)::2019-06-12 15:37
Hi Viviane,

I don't know if the tech team looked into the issue or not, but the problems are still the same. No exif info, no maps, and the opening page is still the same from November. In March I added a new country to my gallery (Spain), but it's not showing up on the world map of my profile page at all, and of course no counties are popping up. The same happened to PeterZ who also added a new country not long ago (also Spain).

Can you please address the isssue to the tech support team?

Thanks very much, kind regards from Ireland,
László
Re: Uploading problem IBJoel (2)::2019-06-13 7:35
Hi Laszlo,

I have alerted our tech team to these problems.
Re: Uploading problem Hormon_Manyer Gold Star Critiquer/Gold Star Workshop Editor/Gold Note Writer [C: 1467 W: 308 N: 2594] (10149)::2019-08-24 10:09
Hi Joel,
Thank you very much, I appreciate it. However, I didn't see any improvement from the time you alerted the tech guys in the above issue. No exif info, no properly working country maps on the personal pages.
Kind regards,
László